Report on-site avatar incidents using the Submit a request form and choose the On-site avatar product.
What to include
- Location and device (e.g. building and entrance).
- The exact time of the incident.
- The conversation language.
- What the visitor did or said and how the avatar responded.
- Whether a restart was done, and when.
- The state of the screen and LED strips.
- A photo or short video if possible.